"I like the fact that you remain impartial, so I trust you to give a balanced view. I like that you have a good balance between detachment, so I can be honest, yet I feel like you do actually care about how I am. You’re not fluffy or waffly, but you are kind. Video calls were actually easier and better than I’d imagined - it doesn’t take long to forget that you’re not actually in the same room. It’s kind of like watching a foreign film - once you get into it you stop noticing the subtitles. Once you get into the session you stop noticing you’re not in the same room. If the film is good, you really enjoy it and, as the counselling is good, you still get a lot out of it and it is still incredibly helpful."
"I started sessions with Zac over a year ago. I decided that I needed help and wanted to commit fully to the counselling process, I just needed to find the right person (after two previous failed attempts). Zac made me feel comfortable straight away with his warmth and kindness. I felt that he connected with both me and my story. He was genuinely interested and committed to the process. He has a way of caring and guiding that has enabled me to fully open up and explore for myself where my problems stem from. This has been a revelation to me and is not what I originally thought at all. I have only discovered this through sticking with the process long term. I am finally starting to see my way through. At long last I am beginning to understand why I have not felt able to cope with what life has thrown at me. Through putting my faith in Zac, and the clarity I now have, I can start to put all the pieces back together, but this time, in the right order. It’s been worth every penny, what I am gaining through this process is priceless to me. I couldn’t recommend Zac highly enough. Either face to face or online, personally I find it makes no difference to the outcome of the session. I’m not there yet but with Zac’s help I now have faith in myself that I can do this and am starting to glimpse a future that I can look forward to."
"My previous two therapists were too soft and flakey for me. You have challenged me in just the right ways and I feel like we're working together, which I have never felt before. Over the past year my life has changed for the better or, rather, I've changed, and I know it's down to the work I've been doing with you."
"I didn't understand why I was behaving destructively and I needed to get a handle on what was driving it before my baby came along. I did the work with Zac quickly. I hadn't looked at my past in that way before. He supported me as I understood my childhood. I took what I needed from my past and then let go so I could protect my partner and child from my demons."
"Zac has a way of being there for you. He was there for me once a week for six months and changed my life. Best investment I ever made."
"It hasn’t been what I expected. I never felt this understood before. I didn’t understand myself."
"For years I’d been carrying around things that weighed me down but I wouldn’t look at them, it was too scary. I hated feeling vulnerable. Zac gave me the patience and safety I needed to break through at last."
“Through your challenging questions and gentle support you helped me reevaluate my priorities and face the blocks that I had been avoiding — the issue was larger than I realised.”
"You've been able to tease from me why I get frustrated at work, and I've realised I've been feeling disappointed. I've been able to evaluate things and conclude that there's nothing wrong with me, it's more about my environment. I've got perspective and feel happier, stronger, younger. Video calls took some getting used to for me but worked really well."